Operations Center Question

My card scanner is not working. What do I need to do?
My computer says I am infected with malware. What should I do?
How do I find my IP address?
I can’t get my desktop connected to the network. What should I do?
My wireless is not connecting in my office. How do I fix this?
What do I need to do if I have forgotten my NextGen password?
What do I do if my Mouse/Keyboard stops working?
My printer is no longer printing. What should I do?
My monitor is not working. How do I fix this?
My computer won’t power on, what do I do?
What do I need to do if I can’t login to my Citrix, Email, or Windows?

How do I find my IP address?

Reid Sutton The easiest way to find your IP address on your workstation is by doing the following: Go to Start->Run Type “cmd” and hit enter. This should bring up a black window(the command prompt) with a flashing cursor. Type “ipconfig” and hit enter. This will run the IP configuration. Look for the following “IP Address . . . . . .” . You will then see a set of numbers, such as “10.250.90.1” . This is your IP address.
Reid Sutton