Operations Center Question

My card scanner is not working. What do I need to do?
My computer says I am infected with malware. What should I do?
How do I find my IP address?
I can’t get my desktop connected to the network. What should I do?
My wireless is not connecting in my office. How do I fix this?
What do I need to do if I have forgotten my NextGen password?
What do I do if my Mouse/Keyboard stops working?
My printer is no longer printing. What should I do?
My monitor is not working. How do I fix this?
My computer won’t power on, what do I do?
What do I need to do if I can’t login to my Citrix, Email, or Windows?

What do I need to do if I have forgotten my NextGen password?

Daniel Thomas Call the support desk and ask them to reset your password for NextGen. They will need your clinic location, your name, and your username. They will reset your password to a generic password. You can then login to the service that you need access to and change your password.
Daniel Thomas